G2's Winter 2024 Relationship Index just came out and we’re thrilled to announce that eZCom ranks first among all EDI providers!
Earning a Relationship Index score of 9.77 out of 10, we outpaced 25 competitors including SPS Commerce (8.7), TrueCommerce (9.13) and OpenText (7.72).
The Relationship Index is derived from a company's ease of doing business score, its quality of support score, its relationship score, its relationship data and how likely an existing customer is to recommend the company to a peer. eZCom outscored numerous competing providers across these categories, earning the following scores:
- Relationship Score: 98 (Industry Average: 83)
- Relationship Data: 94 (Industry Average: 91)
- Likelihood to Recommend 94 (Industry Average 91)
- Ease of Doing Business: 97 (Industry Average: 93)
- Support: 99 (Industry Average: 92)
In addition to ranking first in the Winter 2024 Relationship Index for EDI, we earned the following G2 Winter 2024 recognition within the EDI category:
- Best Usability
- Momentum Leader
- Most Implementable (Mid-Market)
- Small Business Leader
- Best Results
For the full story, read the press release.
