G2's Winter 2024 Relationship Index just came out and we’re thrilled to announce that eZCom ranks first among all EDI providers!

Earning a Relationship Index score of 9.77 out of 10, we outpaced 25 competitors including SPS Commerce (8.7), TrueCommerce (9.13) and OpenText (7.72).

The Relationship Index is derived from a company's ease of doing business score, its quality of support score, its relationship score, its relationship data and how likely an existing customer is to recommend the company to a peer. eZCom outscored numerous competing providers across these categories, earning the following scores: 

  • Relationship Score: 98 (Industry Average: 83)
  • Relationship Data: 94 (Industry Average: 91)
  • Likelihood to Recommend 94 (Industry Average 91)
  • Ease of Doing Business: 97 (Industry Average: 93)
  • Support: 99 (Industry Average: 92)

In addition to ranking first in the Winter 2024 Relationship Index for EDI, we earned the following G2 Winter 2024 recognition within the EDI category: 

  • Best Usability
  • Momentum Leader
  • Most Implementable (Mid-Market)
  • Small Business Leader
  • Best Results

For the full story, read the press release

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