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The eZCom Software team is headed to the 2023 Inspired Home Show, starting this weekend at McCormick Place in Chicago…

Congrats! A major retailer wants to carry your product! That spells distribution, brand awareness, revenue and… Testing. Specifically, EDI testing. As you likely know, virtually all retailers require EDI compliance from their suppliers. It’s how they ensure that elements of the relationship are economically viable. Timeliness. Accuracy. Predictability…

#humblebrag time. G2, the world’s largest and most trusted software marketplace, recently bestowed upon us a collection of titles including “Best Usability,” “Easiest Setup” and “Highest Overall Satisfaction” among all EDI providers…

Software pulled EDI out of the fax era. Now automation is optimizing it, helping businesses drive more productivity and revenue while mitigating risks and costs. But here’s the thing: Just as EDI software felt like a daunting departure from faxing, the mere mention of the word “automation” sometimes makes people sweat. How do I even get started? What’s the time investment? How will this impact my retailer relationships? So let’s break EDI automation down and walk through some manageable best practices, pro tips and what you can expect to get out of it…

Often referred to as the Payment Remittance Advice, the Order Remittance Advice or simply The Remittance Advice, the EDI 820 informs the supplier that the retailer has received an invoice, otherwise known as the EDI 810…

If you sell your products to traditional retailers and major online marketplaces, Electronic Data Interchange (EDI) is an essential part of your business operations and integral to supply chain management. Most trading partners will require you to use it, and they will expect your company to meet the compliance standards they have established. If your organization is missing the mark, here are seven ways to improve your EDI process…

As a brand grows and expands its footprint to major retailers, it will be expected to process orders using Electronic Data Interchange (EDI). If you’re new to EDI, it can be challenging, time-consuming, and seem difficult to meet the compliance standards of your trading partners. In fact, as frustrations mount, you may find yourself asking: why do retailers use EDI?…

As companies grow, they turn to more powerful technology to track, manage, and forecast their business. For brands and suppliers selling to retail trading partners, that usually means implementing Enterprise Resource Planning (ERP) software. When they do, some will ask: can an ERP do EDI?…

Looking for ways to increase customer loyalty? You should be—repeat business is a formula for success. It’s easier to follow up a sale with another one—it’s getting the first purchase that’s the biggest challenge. But today’s consumers have more options than ever before, suppliers are often responsible for shipping to them directly, and building a base of frequent buyers requires careful attention. For brands and retailers, finding ways to increase customer loyalty should be a key initiative…