eZCom Software Blog

Software pulled EDI out of the fax era. Now automation is optimizing it, helping businesses drive more productivity and revenue while mitigating risks and costs. But here’s the thing: Just as EDI software felt like a daunting departure from faxing, the mere mention of the word “automation” sometimes makes people sweat. How do I even get started? What’s the time investment? How will this impact my retailer relationships? So let’s break EDI automation down and walk through some manageable best practices, pro tips and what you can expect to get out of it…

Inflation. It’s everywhere. And it’s the worst it’s been since the early 1980s. For manufacturers, inflation has always come with a sense of helplessness. It is what it is, now let’s pass the cost on to our customers, who will pass it on to their customers… You know how it goes. But it’s 2022. It is not 1982. Manufacturers today have powerful inflation-fighting, tech-fueled strategies at their fingertips that simply did not exist 40 years ago. Here are four to get your wheels turning…

If you sell your products to traditional retailers and major online marketplaces, Electronic Data Interchange (EDI) is an essential part of your business operations and integral to supply chain management. Most trading partners will require you to use it, and they will expect your company to meet the compliance standards they have established. If your organization is missing the mark, here are seven ways to improve your EDI process…

Looking for ways to increase customer loyalty? You should be—repeat business is a formula for success. It’s easier to follow up a sale with another one—it’s getting the first purchase that’s the biggest challenge. But today’s consumers have more options than ever before, suppliers are often responsible for shipping to them directly, and building a base of frequent buyers requires careful attention. For brands and retailers, finding ways to increase customer loyalty should be a key initiative…

Drop shipping and online sales remain a bright spot in retail, and the opportunities they present for brands and suppliers can’t be ignored. According to a report from the National Retail Federation (NRF), non-store—outside of brick-and-mortar locations—and online retail sales are expected to grow between 11% and 13% in 2022. That translates to a market size of $1.17 trillion to $1.19 trillion. Clearly, online warrants serious focus, and major retailers now expect companies to drop ship direct-to-consumer. The challenge is that it’s an entirely different sort of order processing, requiring small shipments to hundreds of addresses instead of large shipments to a single store or distribution center. So the question is: how can you make drop shipping easier?…

Are your direct-to-consumer shipments not growing as fast as you would like? Are eCommerce store orders growing slowly? Then it’s time to consider a tactic embraced by many brands—SMS marketing for drop ship…

Choosing the Right eCommerce Platform for your Online Store. For most brands and suppliers, a productive and profitable multichannel approach to sales includes a robust, intuitive, and easily integrated platform that powers an eCommerce store. Even if a company has significant business in online marketplaces and through brick-and-mortar retail, today’s consumer will seek out products in multiple locations. The question is: what are the best platforms for eCommerce stores? As an EDI and online order processing software provider, we work with all the major platforms for eCommerce stores. Our experience, the broad range of customers we serve, and our integration expertise give us valuable insight that can help you choose the platform that is best for your business. Our opinions…

It’s the rare seller who isn’t approaching this holiday season with some trepidation. Whether it’s a clogged supply chain or worry about how much consumers are prepared to spend when facing lingering COVID concerns, there is plenty to cause sleepless nights. We hate to add worry, but one other issue is the likelihood of hiccups when items are shipped directly to your customers. Other than simply hope they don’t occur, how do you keep customers happy through holiday shipping delays?…

The Shopify platform provides many entrepreneurs the freedom to launch their businesses. Without significant investment, a brand can go from a mere idea to a company handling orders from online shoppers. But what happens as that company grows and it gains the attention of large retailers who want to carry its products? That usually means Electronic Data Interchange (EDI) capabilities are required, and it can add complexity. But with the right third-party provider, EDI and order processing for Shopify users can be a straightforward process that doesn’t consume valuable time…